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Frequently Asked Questions
How do I create an account?
Click 'Get Started' in the header, provide your email and create a password. You'll need to verify your email and complete KYC verification to access investment features.
What is KYC verification?
Know Your Customer (KYC) verification is a regulatory requirement. You'll need to provide identity documents and proof of address to comply with anti-money laundering regulations.
What is the minimum investment amount?
Minimum investment amounts vary by asset, typically ranging from $100 to $1,000. Each asset listing shows its specific minimum investment requirement.
How long does it take to process investments?
Once your payment is confirmed, tokens are typically issued within 24-48 hours. Blockchain settlement is near-instant once tokens are minted.
Can I sell my tokens?
Yes, tokens can be traded on our marketplace subject to liquidity and regulatory restrictions. Some assets may have lock-up periods.
What fees does Pedex charge?
We charge a platform fee (typically 1-2%) on investments and a small transaction fee on trades. All fees are clearly disclosed before you confirm any transaction.